RETURN POLICY

Last updated November 22, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within fifteen (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at customerservice@illicitcurls.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and __________, and mail your return to the following address:

illicit Curls LLC

Attn: Returns

RMA #

PO BOX 180211

Richmond Hill, NY 11418

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. REFUNDS After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return.

 

EXCEPTIONS

The following items cannot be returned: • All hair creams, serums, oils, and sprays For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. QUESTIONS If you have any questions concerning our return policy, please contact us at: customerservice@illicitcurls.com